FAQs

1. Is Wird free to use?

Yes. Wird offers a free version with core features. You can upgrade to a premium subscription for additional features and insights.

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2. What do I get with a premium subscription?

Premium subscriptions may include:

• Advanced stats and progress insights

• Group competitions and rankings

• Support for the app, including a sadaqa component on eligible plans

Available features may vary by subscription tier.

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3. How much does the subscription cost?

Subscription pricing is shown in the app before purchase. Prices may vary by region and are managed through the App Store.

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4. How does billing work?

All subscriptions are billed through Apple’s In-App Purchase system.

• Payment is charged to your Apple ID account

• Subscriptions automatically renew unless canceled at least 24 hours before the end of the current billing period

• Apple handles all billing and payment processing

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5. How do I cancel my subscription?

You can cancel at any time through your Apple ID account settings:

1. Open Settings on your iPhone

2. Tap your name → Subscriptions

3. Select Wird and tap Cancel Subscription

Canceling stops future renewals but does not refund the current billing period.

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6. Can I get a refund?

Refunds are handled by Apple in accordance with App Store policies. USERA does not issue refunds directly.

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7. What happens if I cancel?

You will continue to have access to premium features until the end of your current billing period. After that, your account will return to the free version.

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8. What is the sadaqa component?

Some premium plans include a sadaqa (charitable donation) component. A portion of subscription proceeds is allocated by USERA toward charitable causes.

This does not affect:

• Subscription pricing

• Auto-renewal

• Apple’s billing or refund policies

9. Can subscription prices change?

Yes. Subscription prices may change. If a price increase requires your consent, Apple will notify you before the change takes effect.

10. Who do I contact for billing issues?

For billing or payment issues, please contact Apple Support directly.

For app-related questions, contact us at https://www.usera.space/contact.

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